The Journal The Authority on Global Business in Japan


MARCH 2015

Specialist Profile: Mayu Isoi

Mayu Isoi was recently promoted to manager of the HR and Administration team at Robert Walters Japan. Her team covers recruiting for all roles related to Human Resources, ranging from: specialists in recruitment, training, compensation and benefits, payroll, and organizational development, to HR generalists, business partners, and senior roles like HR managers and directors.

Director of the Financial Services Division Joshua Bryan, who leads Isoi’s team, says, “Mayu has an impressive ability to understand the key requirements of clients, and responds quickly to address search assignments critical to their businesses. Her team works extremely well together to provide the most professional HR recruitment coverage on offer in Tokyo.”

Isoi has observed an increasing demand for bilingual HR professionals, as companies are keen to further globalize their HR structures and procedures, adapting from traditional Japanese approaches to better align with global standards.

Examples of these changes include businesses updating their compensation systems, moving from fixed to variable bonuses, and implementing more business-friendly approaches to HR, such as appointing generalists as business partners with increased accountability to specific business units.

She has also observed increasing competition for the limited talent pool of candidates with these specialist skills and experience. “We’re encouraging our clients to proceed with recruitment processes swiftly so that they can hire the best candidates before their competitors,” Isoi says.

When asked about her team, she replies, “Robert Walters’s HR team has the longest history among non-Japanese recruitment agencies in Tokyo, with more than a dozen years of experience. We have a diverse and growing team of consultants, including people with backgrounds as HR specialists.

“There is also a good balance between native Japanese and native English speakers. We have developed and maintain a large database of HR candidates, placing us ahead of our competitors when it comes to finding solutions for our clients.”